Cancellation and Refund Policy

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Last Updated: June 23, 2023. 

At Zealvert, we strive to ensure a seamless experience for our customers. Our Cancellation and Refund Policy is designed to provide clarity and fairness regarding product, service, or subscription cancellations and refunds.

Cancellation Process:

Customers have the option to cancel a product, service, or subscription during its specified trial period or before the upcoming billing cycle date.

To initiate a cancellation request, please send an email to finance@zealvert.com.

Assistance and Support:

For general help or assistance regarding our products or services, kindly reach out to us at help@zealvert.com.

Refund Processing:

Upon receiving a cancellation or refund request, our team commits to processing refunds within 15 business days from the date of the request receipt.

Important Notes:

1. Refunds will be processed based on the original payment method used during the purchase.
2. Any fees or charges associated with third-party services utilized in the purchase may not be refundable.
3. Products or services returned for refund must meet our specified criteria for eligibility.

Terms and Conditions Apply:

Zealvert reserves the right to modify or amend this Cancellation and Refund Policy at any time. Customers are encouraged to review this policy periodically for updates.

For any further clarification or assistance regarding our Cancellation and Refund Policy, please don't hesitate to contact us.